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Stanley Sports Supply Policies
SALES POLICY
Stanley Sports Supply sells and ships directly to retailers who stock and resell the merchandise we distribute. Retailers must have a permanent business location with posted hours of operation open to the public.
CREDIT POLICY
All credit limits are subject to change based on changing creditworthiness.
PRICING POLICY
All prices are subject to change without notice.
Sales of closeout merchandise are final.
A 3% processing fee applies to credit card transactions.
SHORTAGES/DAMAGES
Please report any shortages or damages immediately to your account executive or contact our office at
800-282-6306 or 727-442-3149.
RETURN POLICY
All non-defective returned goods must be in original, unmarked factory packaging and resalable as new. A 15% restocking fee applies to all returns.
Special Order (non-stock) items require factory authorization for return and must not be returned directly to Stanley Sports Supply. Damaged and defective goods are exceptions.
All returns must include proper paperwork before a Credit Memo is issued.
FREIGHT POLICY
Freight charges are based on the invoiced amount of the shipment.
Orders under $750.00 will receive a $15.00 shipping and handling charge.
(Premier Dealers excluded)
Orders $750.00 and over receive free freight.
All orders under $250.00 will receive a $10.00 small order fee. (All Customers included)
Any order under $1200.00 will receive a one-time $15.00 Additional Handling fee if oversized items are included.
(An Oversized Item is defined as requiring a shipping box exceeding 48 inches in length, has a combined length and girth over 130 inches, or weighs 50 pounds and over. Stanley Sports Supply does not ship anything over a 96-inch length box size)
DROP SHIPMENTS
All orders must meet the manufacturers’ minimum requirements.
Returns must be sent directly to the manufacturer unless the item is damaged or defective.
Dealers are responsible for all applicable shipping and handling charges.
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